Pacunex AI collections agents talk to each overdue customer over WhatsApp, negotiate terms within your company rules and only escalate to a human the cases that need it.
No card · Confidentiality agreed in writing.
Today your collectors call one by one, send manual messages and forget payment promises. The problem is not your team: it is that manual collections do not scale. An AI collections agent turns your overdue list into real WhatsApp conversations, every day.
Every night the AI agent reads overdue invoices from your ERP and prioritizes them by amount, aging and historical behavior.
In the morning it greets the customer by name, references the invoice, listens and negotiates terms within your rules.
It only writes in the customer's business hours, avoids local holidays and respects the contact limits you set.
If the case needs human judgment, it hands off to the collector with full history and a summarized conversation.
An AI collections agent is a digital teammate that reads your overdue ledger, talks with each customer over WhatsApp and records every payment promise back into your ERP. It is not a scripted chatbot: it runs on LLMs with live access to your data.
Define discount caps, maximum terms, refinancing conditions. The AI agent respects your policy.
Every payment promise lands back in your system with date, amount and attached conversation.
Daily summary of cases worked, promises obtained and amounts collected.
Neutral Spanish, regional Spanish or English depending on the customer.
Every conversation is logged and auditable. You meet internal policy and regulation.
Claude, GPT, Gemini or the best-fit model — if one is down, another picks up without losing context.
We connect the AI collections agent to your ERP without migrating anything, via database, REST API or MCP protocol.
Projected figures, not attributed — Pacunex is in open beta. Projections come from simulations with synthetic data in the collections cluster.
Company with 30+ aging spread across hundreds of small B2C/B2B customers. The agent works the full list, not just the top.
Before due date, the agent reminds the customer and offers early payment or a friendly nudge.
Old cases where the agent proposes payment plans within rules pre-approved by management.
Be one of the first 10 LATAM companies running AI with Pacunex. Special pricing for pioneers, founder team in your private WhatsApp and your first agent built with you.
We agree terms in writing at signing. Your data always lives in your systems and you can take it with you in standard format.
As a pioneer you get preferential commercial terms not available to later customers.
Direct access through a private WhatsApp or Slack channel. No tickets, no queues.
We build the first agent with you, tailored to your ERP or WhatsApp.
We progress by milestones: agent in sandbox, pilot with real data and KPI measured against your baseline. We review each step together.
Quarterly meeting with product. Pioneer requests get priority in the queue.
If you accept, we build together a case study with real numbers from your operation. Helps you present results internally.
Once full, waitlist opens for the next round at public pricing.
a founder replies in under 60 seconds
Approximately a week to put the AI collections agent in sandbox, two weeks for a real-ledger pilot and a month to measure KPI against your previous baseline.
The AI collections agent acts as your collections team — it reminds, negotiates terms and records promises. Anything judicial stays in human hands. We respect schedules, holidays and contact limits per the customer's country.
The AI agent detects sentiment and escalates to a human. Your collector resumes the conversation with full history and a tone summary.
No. The AI agent queries what it needs each turn via database, REST API or MCP and does not copy your database. Chat sessions and operational logs are stored encrypted in our infrastructure, isolated per company.
We connect with any ERP via database, REST API or MCP protocol. We have dedicated sub-landings for Microsip, Defontana, Aspel, Tango, Bind and Alegra inside the AI agents for ERP cluster.
Pioneers Program members get pricing locked for 24 months not available to later customers. We share the exact proposal in the first WhatsApp conversation.
Yes. We run a live demo on sample data or on an anonymized slice of your ledger. We reply on WhatsApp in under 60 seconds.
Talk via WhatsApp with a founder and let's see together whether your ledger fits the first AI collections agent.